Refund Policy

Thank you for shopping at Cycorld.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Returns

  1. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  3. Please leave a message on CONTACT US and specify the problems encountered by the product before return.
  4. Please DO NOT send return to the address on package, this is not the return address.
  5. We will NOT return non-Cycorld products in return package.

Refunds (if applicable)

  1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

Late or missing refunds (if applicable)

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at support@cycorldpro.com.

 

    Return address

    Area B, 6th Floor, Building 2, No. 1, Cuizhu Fourth Street, Qianshan, Xiangzhou District, Zhuhai City, Guangdong Province, China

     

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us: